In this interview, correspondent Polly Nash talks to fire fighter Cami Schafer about one of the many frightening effects of climate change; the ever-growing threat of wildfires around the world. Last year California was hit by the Dixie Fire, the largest single forest fire in the state’s history. Burning for four months, the Dixie Fire...
PENNSYLVANIA, USA — The difference between a tourist and a traveler is getting to know a culture, according to Karen Gershowitz, writer and travel addict. Since boarding a plane to Europe when she was 17, Gershowitz has visited over 90 countries and “gained friends and lovers and made a radical career change,” according to her...
The hospitality industry has undergone a seismic transformation over the last years. This period of change is set to continue through 2023, with shifts in demographics and technology, and the post-pandemic transition to a new normal all playing decisive roles. With clients around the world, we have seen these trends in the tourism and hospitality...
Waiting for opportunities until the guest arrives will work against your operations in many ways. Instead, it is better to take a proactive stance and start driving customer experience and revenue from the get-go. The benefits are abundant, namely: Increase the interaction time with your guests: Making the service feel more attentive and generally of a...